jondi

- Monitored online conversations about the brand, responding to queries and complaints in a timely manner. - Participated in brainstorming sessions with team members regarding new ideas and strategies for increasing engagement and reach on social media platforms. - Planned and coordinated community events to increase engagement and brand awareness. - Investigated complaints, disturbances, and violations, and resolved problems following rules and regulations. - United with teammates to deliver best experience to current and prospective residents.

- I clear tickets and resolve member issues. - I receive informations and feedback from users and direct them to my superiors - I guide and direct users on how to go about the project when they come across an issue. - I hosted games and stay active online 24/7 so as to not miss any user complaint. - I used Bots and discord tools to track mod activity and make sure all mods are on time and working on their respective timezones.