joshnelson1

- Launched community-based digitization service focused on affordability and education. - Onboarded 100+ clients and digitized 1,000,000+ images, slides, and video tapes. - Automated workflows with CRM tools and integrated feedback-based improvements. Job

- Built and scaled a profitable digitization studio serving 200+ clients and institutions. - Led product design and smart contract development for a Web3 decentralized media app (DApp). - Managed sales pipeline, marketing strategy, and client experience end-to-end.

Provided expert guidance on airfare, hotels, private transfers, and amenities in Mexico, the Caribbean, and Florida. Managed high call volumes daily, resolving issues like cancellations, flight delays, and payment updates. Collaborated with global partners to ensure smooth service for agents and clients. Achieved sales targets by delivering tailored travel solutions and fostering strong agent relationships. Supported agents with booking changes, payments, and timely updates throughout the reservation process.

- Mentored neurodiverse individuals on digital skills and job readiness. - Designed training programs around digital literacy and tech-based career pathways.

Conducted biodiversity research and conservation for the Madagascar Research and Conservation Institute, involving reef health monitoring and artificial reef construction. Captured and documented underwater footage using professional equipment for analysis of marine life and reef conditions. Collaborated with international marine experts and organizations, such as South African universities and Indian Ocean research teams, to advance global conservation efforts. Led public awareness campaigns (PSA) to promote marine conservation and sustainable practices.