jpblom
Lead Support Specialist
Driven and ambitious, I am a 26-year-old professional dedicated to continuous personal and professional growth. My natural empathy enables me to thrive in collaborative environments, where I cultivate strong relationships and foster teamwork. With evident leadership qualities, I consistently go above and beyond to accomplish tasks and enhance processes. I am passionate about initiating new projects and actively seek networking opportunities to expand my connections and knowledge base.
Experience: 4 years
Yearly salary: $20,000
Hourly rate: $20
Nationality: 🇿🇦 South Africa
Residency: 🇿🇦 South Africa
Experience
Community Growth, Support, Marketing
NFT Capital 2020 - 2023
Started my own NFT group and big community for Artists and creator and investors to promote their work without the middle man that is promoters that ask expenses to promote their work. Successfully expanded the community to over 500 members. Restructured the platform so that each artist had their own community, interconnected with other communities. Expanded presence to Instagram, attracting a following of over 3,000 individuals.
Sales, Support, Tech
Vodacom 2016 - 2018
Spearheaded customer sales for contracts, airtime, and data services, driving revenue growth. Addressed and resolved customer complaints, effectively managing account issues and price updates. Conducted thorough diagnostics on smartphones, ensuring optimal performance and customer satisfaction.
Skills
community-manager
customer-success
gaming
influencer-marketing
kol
web3
customer-support
english