jrolams710
Customer Support Representative
I have a background in customer service and technical support from my experience working in a cyber cafe. My responsibilities included assisting customers with computer and internet usage, maintaining systems, managing payments, ensuring cybersecurity, and providing technical support. I am looking for a role in Web3 where I can leverage my technical skills and customer service experience to contribute to innovative projects and grow within the industry.
Experience: 2 years
Yearly salary: $30,000
Hourly rate: $50
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer support representative
Cyber cafe 2022 - 2024
Customer Service: Assisting customers with computer and internet usage. System Maintenance: Keeping computers and network equipment running smoothly. Billing and Payments: Managing customer payments and financial records. Security: Monitoring for inappropriate use and maintaining cybersecurity. Technical Support: Providing help with hardware and software issues. Inventory Management: Tracking and ordering necessary supplies. Cleanliness: Keeping the cafe clean and organized. Customer Training: Teaching basic computer skills and internet safety Scheduling: Managing computer usage schedules. Marketing: Promoting services and running customer promotions
Skills
ui-ux-designer
customer-support
english