juanma7

Customer Success Engineer

Experienced Customer Success Engineer proficient in technical support, issue troubleshooting, and customized solutions for crypto clients. Strong in customer relationship building, needs understanding, and ensuring crypto product success. Seeking to apply this expertise to contribute to a forward-thinking blockchain company's growth and success.


Experience: 8 years

Yearly salary: $96,000

Hourly rate: $50

Nationality: 🇨🇴 Colombia

Residency: 🇨🇴 Colombia


Experience

Drilling and Completion Fluids Engineer
Qmax Colombia
2017 - 2022
Ensured client’s satisfaction by complying with their technical and financial requirements. Optimized oil field projects budget, managing costs in the hundreds of thousands of dollars. Mentored over 50 Junior Engineers in areas such as completion and drilling fluids, HSEQ and software management achieving proper career progression.

Skills

blockchain
crypto
customer-success
customer-support
product-manager
salesforce
smart-contract
btc
english
spanish