julie

Customer Service Representative


I am a dedicated and detail-oriented Customer Service Representative with experience in handling client inquiries, resolving issues efficiently, and delivering exceptional support across chat, email, and phone. Known for my strong communication skills and problem-solving abilities, I aim to provide fast, friendly, and reliable service that improves customer satisfaction. I am tech-savvy, adaptable, and always ready to learn new tools and processes to better serve customers and support team. goals.

✨ Optional Add-Ons (You Can Copy & Paste)

If you're a beginner:

Eager to start my career in customer service, I bring strong listening skills, patience, and a positive attitude. I’m quick to learn and excited to support customers with professionalism and care.

If you have BPO experience:

With [X] years in the BPO industry, I’ve supported clients in international accounts, managed CRM tools like Zendesk and Salesforce, and consistently met key performance indicators (KPIs) for resolution time and customer satisfaction.

If you're remote-ready or freelance:

I specialize in remote customer support and have experience handling tickets, live chats, and emails for global clients. I am reliable, self-motivated, and comfortable using tools like Slack, Trello, and Google Workspace.

Would you like me to tailor this bio to your actual experience, company name, or skills? Just tell me a bit about your background!


Experiece: 6 months

Yearly salary: $38,000

Hourly rate: $10

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

BPO Agent
FUVISO
2024 - 2024
5 months experience in BPO company (FUVISO), which is a healthcare account. Doing 100 plus outbound calls per night providing information about Health Insurance.
CSR
Fuviso
2023 - 2024
Holding outbound and inbound calls.

Skills

data-entry
photoshop
social-media
customer-support
english
tagalog