kaanandu291

Business Development Manager

I’m Anandu K.A., co-founder of Yatriami, where I’ve spent the last few years building and growing international holiday products from the ground up. My role spans across product design, sales strategy, vendor partnerships, and operations — giving me a 360° view of what it takes to deliver high-quality, high-conversion travel experiences.

Whether it’s negotiating with global vendors, curating immersive itineraries, or managing end-to-end delivery with cross-functional teams, I work at the intersection of insight and execution. I’ve led initiatives that not only improved customer satisfaction but also drove repeat business and operational efficiency.

At the core of my work is a focus on sustainable growth — understanding what customers truly value and building systems that deliver it consistently.


Experience: 5 years

Yearly salary: $20,000

Hourly rate: $30

Nationality: 🇮🇳 India

Residency: 🇮🇳 India


Experience

Co-founder
Yatriami
2020 - 2025
Spearheaded market analysis to identify emerging travel trends, customer preferences, and competitive landscape, enabling the development of targeted and innovative product offerings. Led the enhancement of international holiday packages by incorporating customer feedback and leveraging sales data, resulting in a measurable increase in customer satisfaction and repeat bookings. Negotiated and managed contracts with global travel vendors, securing competitive pricing for accommodations, transportation, and activities, delivering significant cost savings while maintaining product quality. Curated and designed personalized, detailed itineraries, emphasizing unique attractions, immersive activities, and cultural experiences, leading to improved customer engagement and retention. Proactively addressed customer complaints and escalations, collaborating with cross-functional teams to swiftly resolve issues and enhance the overall customer experience. Fostered seamless cross-functional collaboration with sales, marketing, and operations teams to ensure the efficient execution and delivery of international holiday packages, exceeding KPIs for customer satisfaction. Implemented robust quality control frameworks, conducting regular performance checks and service audits, ensuring consistently high standards of product delivery and customer satisfaction.

Skills

analyst
business-development
head-of-sales
marketing
operations
sales
english
hindi
malayalam