kansimov

Developed compelling and engaging content tailored to the social media presence of our gambling projects. Ensured the growth of Telegram and Twitter pages (average growth since the start of my work - 50%). Planned and implemented interactive events and initiatives to boost engagement and foster an active, energetic community. Tracked and evaluated project performance metrics to refine content strategies and enhance audience interaction. Crafted blogs and articles to boost project exposure and informed the community about industry updates, advancements, and trends.

Responsible for creating engaging content for our crypto-gaming project's social media platforms. Managing big and active communities across Twitter (209,000 subs), Discord (52,000 subs), and Telegram (1st channel for 69,000 subs, 2nd channel for 29,000). Strategize and execute community activities and events to enhance engagement and cultivate a dynamic community environment. Communicate with active members of the community for they to contribute to the project. Engage them in our creative work. Monitor and analyze project performance metrics to guide content strategy and improve engagement. Write blogs and articles to increase project visibility and provide the community with valuable information on developments, updates, and industry trends.

Hired during the initial phase of establishing a support team for a leading company's crypto-gaming project. Maintained high productivity levels in support-related tasks. Developed and successfully implemented numerous workflows, contributing to the department's overall growth. Gained extensive knowledge of the crypto-gaming industry.

Began as a customer support, rapidly advancing to Team Leader of the team. Spearheaded the Ministry of Health COVID-19 hotline project; organized efficient operation of the service. Maintained Key Performance Indicators (KPIs) to ensure high service standards. Focused on staff development, enhancing their skills and boosting motivation.