karlotenor
PROFESSIONAL SUMMARY
Bilingual (English/Spanish) SaaS sales and account-management professional with extensive experience in high-volume outbound selling, consultative discovery, demos, and customer issue resolution. Strong foundation in cloud-based accounting/tax software, CRM pipeline management, and translating technical concepts into clear business value. Actively transitioning into Web3/digital assets, with blockchain fundamentals training and hands-on interest in on-chain transactions, wallets, DeFi, and smart-contract ecosystems.
Experience: 10 years
Yearly salary: $30,000
Hourly rate: $30
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Account Manager / Inside & Outbound Sales
Global Electronic Services 2023 - 2025
Managed inside/outbound sales motion across cold and warm leads; engaged maintenance managers and engineers in manufacturing environments. Handled 100+ inbound warranty/client calls, providing customer support, issue resolution, and account follow-up to protect retention. Consistently achieved quota; produced monthly sales performance up to ~$100K in revenue months. Strengthened customer relationships through consultative questioning, needs analysis, and clear solution recommendations.
Digital Outbound Sales Consultant
Intuit 2022 - 2023
Conducted outbound consultative sales to CPAs, tax advisors, and bookkeeping professionals. Advised customers on product enhancements, pricing, and upgrades to cloud-based QuickBooks accounting/payroll platforms. Used a structured sales methodology and CRM discipline to manage activity, pipeline stages, and follow-through.
Sales Executive / Software Solutions Specialist
Advanced Tax Solutions 2020 - 2022
Executed high-volume outbound sales (200–400 calls/day) to tax professionals (CPAs, EAs, financial planners). Scheduled and delivered demos of cloud-based tax software; supported prospects through evaluation and onboarding-style guidance. Managed pipeline in a web-based CRM; trained continuously on sales techniques (including consultative frameworks such as SPIN selling).
Skills
business-development
english
spanish