kenpachi

Established and led the Account Management team & SDR team. Developed and implemented comprehensive Standard Operating Procedures (SOPs), Training Guides, and outbound Key Performance Indicators (KPIs) to optimise team performance. Spearheaded outbound sales strategies, resulting in consistent quarterly quota achievement with an average attainment rate of 125%. Forged strategic partnerships and revenue-sharing agreements, expanding Chainstack's market reach and revenue streams. Successfully nurtured relationships with prominent customers like Chainlink, Certik, 1inch, Trust Wallet, Chainalysis, Transpose, Space and Time, Fuse Network, Wyre, Nansen, and Shrapnel. Reported directly to the leadership team, providing comprehensive insights on business development efforts, market trends, product feedback, and revenue forecasts. Actively participated in industry events, conferences, and networking opportunities to identify and connect with potential prospects and partners. Implemented monthly customer check-ins, health scores, success plans, and customer passports to enhance customer engagement and satisfaction.