kikibosman

Customer Experience Professional

I'm an adaptable professional with a diverse background in Facility Management and Creative Business (marketing), as well as over three years of experience in customer success. My strength lies in my versatility and my deep understanding of customer preferences.

In fact, I was once honored to win a big contest at a leading start-up by presenting the best customer experience concept. My proposal showcased how the company could go above and beyond to provide exceptional service to its customers.

One of my key skills is active listening. I pay close attention to details and ask reflective questions to get to the core of a problem. I believe in taking a direct and empathetic approach to problem-solving without beating around the bush.

Being adaptable is another one of my strengths. I excel at adapting to different situations, which makes me a valuable asset in a role with varied tasks. I'm confident that my skills and willingness to grow would make me a great fit for any customer-focused role.


Experience: 3 years

Yearly salary: $0

Hourly rate: $0

Nationality: 🇳🇱 Netherlands

Residency: 🇹🇭 Thailand

Experience:

Period Title Company
2020 - 2022 Senior Customer Success Associate Picnic Technologies
2021 - 2022 Customer Care Professional SUSAN BIJL

Skills:

chatbot
customer-success
jira
saas
salesforce
social-media
customer-support
english
dutch