kingsleyyy

Customer Support

  Community Moderator & Live Support Specialist 

High-speed, reliable, and active support specialist ready to keep your Discord server or live chat queue running perfectly. I focus on keeping response times low, maintaining strict server security, and keeping community sentiment high.

Based in Malaysia (UTC+8), I am perfectly positioned to cover overnight queues, weekends, or early morning shifts for US and European projects—ensuring your brand has 24/7 global coverage.

Core Strengths & Metrics:

  • 68 WPM / 338 KPM: High-speed typing capacity allows me to monitor and manage multiple active chat channels or support tickets simultaneously without lag.
  • 🛡️ Server Safety & Security: Proficient in managing standard Discord bot structures (MEE6, Carl-bot, Wick) to quickly mitigate token raids, phishing links, and bad actors.
  • 🗣️ Clear Communication: Professional, polite, and grammatically flawless written English.

Availability: Part-time / Shift-based / Flexible Contract Roles
Preferred Payment: Stablecoins (USDT/USDC/SOLANA/ETH)


Experience: No experience

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇲🇾 Malaysia

Residency: 🇲🇾 Malaysia


Experience

Transcriber
private company
2025 - 2026
I helped transcribe videos, to post on people's social medias.
Shop Assistant
BKY Hardware
2020 - 2026
I helped with supporting, like helping customer find the hardwares (tools) that they are looking for. Always being willing to help whenever any customer is here.

Skills

customer-support
discord
moderator
english
chinese-mandarin
malaysian