kmsafadi

Compliance Specialist – Denied Party Screening (DPS) (06/2022 – 08/2024) / Sanctions Risk Specialist – DPS (09/2020 – 05/2022). Promoted to Compliance Specialist after excelling as Sanctions Risk Specialist. Directed second-level reviews of sanctions and compliance escalations, provided strategic guidance to leadership on global sanctions requirements, and drove policy and system enhancements to support business growth while strengthening regulatory controls. • Obtained Certified Global Sanctions Specialist (CGSS) certification. • Performed in-depth second-level reviews of OFAC, BIS, DDTC, PEP, SIP, SSI, and CAPTA matches; applied general licenses and delivered detailed analysis/recommendations for escalation. • Spearheaded policy and system updates that enabled continued operations in restricted regions, established direct escalation channels with carriers (FedEx, UPS, DHL), reduced appeals cycle time, and integrated seller KYC/KYB data into proprietary screening systems. • Led Middle East Enhanced Due Diligence workstream, leveraging Arabic fluency and regional expertise for complex risk assessments. • Conducted quality assurance audits, facilitated weekly calibration sessions on edge cases, and supported change management initiatives. • Utilized LexisNexis Bridger and proprietary AML tools to adjudicate matches and maintain a curated internal watchlist of embassy and sanctioned government-affiliated entities.

Investigation Specialist – MCF & Onsite (F3) (03/2019 – 08/2020) / Investigation Specialist – Credit Ops (10/2018 – 02/2019). Delivered significant financial recoveries and process improvements while building knowledge management resources for scaling operations. • Achieved $2.13M in savings through claim investigations and seller accountability measures. • Saved Credit Ops $56,000 in invalid MCF reimbursements by coordinating change with Credit Ops teams and updating internal/external content to reflect policy update. • Created comprehensive training materials and seller portals adopted across multiple international markets.

Front End Supervisor (11/2017 – 08/2018) / Sales Consultant (10/2016 – 10/2017). Led front-end operations and drove performance improvements in a high-volume retail environment. • Ranked Top 17% company-wide for labor cost control and contributed to $25M annual sales. • Increased Net Promoter Score by 70% through team development and customer experience initiatives. • Reduced erosion to 1.98% and achieved average rating for monthly Store Environment Audit of 96%.

Legal Representative (04/2013 – 10/2017) / Senior Account Representative (04/2012 – 03/2013) / Account Representative (02/2011 – 03/2012). Managed credit, collections, and compliance risk for a $264M portfolio. Served as Subject Matter Expert on AML, foreclosure laws, and process improvement initiatives. • Conducted AML audits and assisted in drafting SAR filings to FinCEN. • Developed the company’s first legal handbook on multi-state foreclosure procedures. • Selected for Process Improvement and Customer Experience teams.