kurosenp4i

Community Manager

I'm Allan, your friendly Community Manager and Moderator. My forte lies in nurturing authentic online communities while effectively addressing issues like toxicity, spam, and misinformation. My track record speaks for itself, with accomplishments such as building vibrant communities, mediating conflicts, and promoting positive interactions. Here's a glimpse of my skill set: 

  • Community Management
  • Moderation on Discord and Telegram
  • Engaging the community and promoting it
  • Efficient collaboration management
  • Serving as an ambassador

 My Valuable Contributions: 

  1. Fostering a Positive Environment
  2. Curating Quality Content
  3. Skillful Conflict Resolution
  4. Providing Technical Support
  5. Establishing Effective Feedback Channels

 Let's team up to cultivate a thriving community. I'm eager to make a meaningful impact. 


Experience: 2 years

Yearly salary: $0

Hourly rate: $10

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Guild leader and manager
Blockchain Network Philippines
2022 - 2023
As a Guild manager and leader, my responsibilities include recruiting and onboarding new guild members, fostering a positive and inclusive community within the guild, organizing and coordinating guild activities and events, providing guidance and support to guild members, resolving conflicts and mediating disputes within the guild, setting and communicating clear goals and expectations for guild members, promoting collaboration and teamwork among guild members, representing the guild's interests and advocating for its needs within the larger community or organization, and continually striving to improve the guild's effectiveness and reputation.
LEAD GENERATION
Blockchain Network Philippines
2021 - 2023
As a lead generation specialist, my responsibilities typically involve identifying potential leads through various channels such as research, networking, and outreach. You'll need to qualify leads based on specific criteria, maintain a database of prospects, engage with potential clients through calls, emails, or meetings, nurture relationships to move leads through the sales funnel, collaborate with sales teams to ensure a smooth handover of qualified leads, analyze data to improve lead generation strategies, and stay updated on industry trends to identify new opportunities.
SOCIAL MEDIA MANAGER
Blockchain Network Philippines
2021 - 2023
As a social media manager, my responsibilities include developing and implementing social media strategies to increase brand awareness, engagement, and traffic, creating and curating content for various social media platforms, managing social media accounts and communities, monitoring and responding to comments and messages, analyzing social media metrics and insights to optimize performance, staying updated on industry trends and best practices, collaborating with other teams to align social media efforts with overall marketing goals, and staying informed about changes in social media algorithms and policies.
Brand Builder
Blockchain Network Philippines
2020 - 2023
As a brand builder, my responsibilities involve developing and executing strategies to establish a strong brand presence and identity. This includes crafting brand messaging, designing visual elements, creating content, and implementing marketing campaigns. You'll monitor brand performance, optimize the customer experience, and cultivate brand advocates to drive loyalty and growth.
call center agent
Sutherland Global Services
2016 - 2016
As a customer service representative, my main responsibilities include providing excellent support to customers, resolving complaints efficiently, processing orders and returns, offering product information, handling inquiries, maintaining accurate records, identifying sales opportunities, collaborating with other teams, providing feedback for improvement, and upholding the company's values.
call center agent
Teleperformance
2015 - 2016
As a customer service representative, my main responsibilities include providing excellent support to customers, resolving complaints efficiently, processing orders and returns, offering product information, handling inquiries, maintaining accurate records, identifying sales opportunities, collaborating with other teams, providing feedback for improvement, and upholding the company's values.

Skills

brand-designer
brand-marketing
consulting
content-marketing
content-writer
customer-success
customer-support
discord
email-marketing
growth-hacker
marketing
marketing-analyst
marketing-communication
marketing-manager
marketing-strategist
community-manager
english