kylewhittner

Customer Experience And Marketing Operations Leader

Customer experience and marketing operations leader with 15 years of expertise in transforming service operations and building high-performing teams. Proven success implementing marketing automation, data visualization, and cross-functional initiatives driving measurable improvements in operational efficiency and customer satisfaction metrics. Ritz-Carlton trained leader with experience spanning technology, finance, cryptocurrency, and community-building sectors.




Experience: 11 years

Yearly salary: $220,000

Hourly rate: $175

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States

Experience:

Period Title Company
2022 - 2022 Director of Marketing Pastel
2017 - 2021 Director of Brand Experience, Vice President Field & Main Bank
2023 - Director of Operations mmERCH
2017 - 2017 Director of Customer Experience Field & Main Bank
2013 - 2017 Executive Director Henderson Tourism Commission
2008 - 2013 Executive Director Henderson Area Arts Alliance

Skills:

blockchain
brand
brand-marketing
communications
content-marketing
contractor
creative-director
crypto
digital-marketing
ecommerce
email-marketing
events-manager
executive
growth-marketing
head-of-marketing
influencer-marketing
marketing-communication
marketing-lead
nft
operations
producer
product-manager
product-marketing
project-manager
smart-contract
social-media
vp-of-marketing
web3
marketing
english