kymba
Web3 Operations & Support Analyst
Web3 & Technical Support Specialist | 20+ Years Commercial Experience | Early Crypto Adopter (since 2014)
I am a mature professional with a unique hybrid profile that bridges two decades of senior commercial experience with advanced, hands-on technical skills in Cybersecurity, Python, and DeFi.
As an early crypto adopter (OG since 2014) and active DeFi participant with MetaMask experience since its inception, I possess deep historical and practical knowledge of blockchain ecosystems, non-custodial wallet security, and on-chain data tracking (Etherscan/BscScan).
Backed by international certifications (IBM Cybersecurity Analyst, Cisco Network Security), I excel at analyzing technical bottlenecks, reading smart contract interactions, and troubleshooting user issues. My extensive sales background allows me to manage high-pressure situations with empathy, translating complex technical problems into clear, reassuring solutions for customers. Fully equipped and motivated for 100% remote roles.
Experience: 4 years
Yearly salary: $0
Hourly rate: $30
Nationality: 🇮🇹 Italy
Residency: 🇮🇹 Italy
Experience
Skills
defi
customer-support
english
italian
spanish