kymba

Web3 Operations & Support Analyst

Web3 & Technical Support Specialist | 20+ Years Commercial Experience | Early Crypto Adopter (since 2014)

I am a mature professional with a unique hybrid profile that bridges two decades of senior commercial experience with advanced, hands-on technical skills in Cybersecurity, Python, and DeFi.

As an early crypto adopter (OG since 2014) and active DeFi participant with MetaMask experience since its inception, I possess deep historical and practical knowledge of blockchain ecosystems, non-custodial wallet security, and on-chain data tracking (Etherscan/BscScan).

Backed by international certifications (IBM Cybersecurity Analyst, Cisco Network Security), I excel at analyzing technical bottlenecks, reading smart contract interactions, and troubleshooting user issues. My extensive sales background allows me to manage high-pressure situations with empathy, translating complex technical problems into clear, reassuring solutions for customers. Fully equipped and motivated for 100% remote roles.


Experience: 4 years

Yearly salary: $0

Hourly rate: $30

Nationality: 🇮🇹 Italy

Residency: 🇮🇹 Italy


Experience


Skills

defi
customer-support
english
italian
spanish