lalaramdhan

Managed end-to-end payroll coordination for 425 employees across Indonesia and Thailand, ensuring full compliance, multi-currency accuracy, and on-time processing within multi-entity payroll frameworks. Built Power BI dashboards tracking headcount, payroll metrics, training completion rates, and operational KPIs for senior leadership, enabling data-backed workforce decisions across two markets. Led full-cycle recruitment across two countries, driving 50% headcount growth by building structured talent pipelines and implementing proactive sourcing strategies via ATS (Greenhouse, Lever). Designed structured onboarding journeys for 100+ employees across Indonesia and Thailand, covering documentation, HRIS enrolment, and Day 1 readiness. Achieved 15% improvement in employee satisfaction scores through targeted engagement initiatives and structured feedback mechanisms.

Led full-cycle HR operations including recruitment, payroll administration, onboarding, L&D, and employee relations across multiple business units. Administered Odoo HRIS and produced monthly HR and payroll analytics reports using Excel and Power BI for senior leadership. Designed digital SOPs for HR and payroll workflows, reducing process errors and increasing cross-team consistency. Coordinated internal training programmes for 80+ staff with measurable outcome reporting.

Managed day-to-day bookkeeping across accounts payable, receivable, and bank reconciliations using Xero, maintaining audit-ready records throughout COVID-19 operational disruption. Processed supplier invoices, expense claims, and vendor payments with zero reconciliation discrepancies; prepared monthly cash flow summaries for management reporting.

Facilitated structured onboarding across multiple locations and prepared data-backed HR briefings for leadership using attrition, absenteeism, and performance analytics from HRIS exports. Partnered with line managers across production and office functions to support employee relations, grievance handling, and disciplinary processes in compliance with Indonesian labour regulations. Supported payroll data validation and coordinated with Finance for monthly payroll reconciliation, ensuring accuracy of compensation records across multiple departments. Developed and maintained HR documentation including employment contracts, warning letters, and policy updates, ensuring all records were audit-ready and compliant with applicable labour law.

Managed employee records, payroll documentation, and HR data with zero-tolerance accuracy standards for 300+ hotel employees across rooms, F&B, and support departments. Streamlined onboarding administration by standardising templates and digitising personnel files, reducing processing time by 30%. Coordinated end-to-end recruitment for hotel operations roles including sourcing, screening, interview scheduling, and pre-employment documentation in a high-volume, compliance-driven hospitality environment.

Supervised daily F&B operations managing a team of 15+ service staff in a luxury 5-star hotel; supported HR coordination including scheduling, recruitment, and on-the-job training. Monitored service quality standards across dining outlets through regular performance reviews and coaching sessions, maintaining consistently high guest satisfaction scores in line with Alila brand benchmarks. Managed shift scheduling, attendance records, and staff deployment planning for a 15+ person team, developing early people management and workforce coordination skills that directly informed career progression into HR.