lehuuductrong

Guest Service Assiociate Virtual Assistant

I’ve spent the past two years working as a Virtual Assistant and Guest Relations Officer, which has given me a lot of hands-on experience with helping people and solving problems. Whether it was assisting clients remotely or making sure guests had an unforgettable experience in person, I’ve always enjoyed connecting with people and making their lives easier.

As a Virtual Assistant, I wore many hats—handling everything from managing emails to scheduling appointments and providing customer support. I’ve learned how to stay organized and manage multiple tasks without missing a beat, all while providing a positive experience for clients.

In my role as a Guest Relations Officer, I became the go-to person for guests who needed help or had questions. I loved the challenge of making sure each guest felt heard and taken care of, and I quickly learned the importance of patience, empathy, and problem-solving in creating a positive experience.

I’m now excited to bring my customer service skills to a remote Customer Support role where I can continue helping people, solve problems, and be a part of a team that values great service. I’m passionate about connecting with others and making sure they feel valued, and I’m eager to contribute that energy to a new opportunity.


Experience: 2 years

Yearly salary: $24,000

Hourly rate: $20

Nationality: 🇻🇳 Vietnam

Residency: 🇻🇳 Vietnam

Experience:

Period Title Company
2024 - 2024 Virtual Assistant SWC INC.
2023 - 2024 Guest Relation Officer SILVERLAND SAKYO
2022 - 2023 Teaching Assistant IELTS FIGHTER
2019 - 2020 Waiter PASSATA BISTRO

Skills:

communication
customer-support
english