lienremote
Customer Support Specialist (Web3 Enthusiast)
Experienced Customer Service and Operations Leader with 15+ years in banking, direct sales, and digital entrepreneurship. Former Director of Customer Service at Oriflame Vietnam and Senior CSR at ANZ Bank. I currently mentor small business owners and am transitioning into the Web3 space. I'm seeking fully remote roles in Technical Support, Customer Operations, or Community Success within mission-driven Web3 companies. Curious, reliable, and excited to build something meaningful in the decentralized future.
Experience: 11 years
Yearly salary: $12,000
Hourly rate: $10
Nationality: 🇻🇳 Vietnam
Residency: 🇻🇳 Vietnam
Experience
DIRECTOR OF OPERATIONS & CUSTOMER SERVICE
ORIFLAME VIETNAM 2017 - 2019
Managed nationwide customer support operations. Built SOPs, trained teams, improved KPIs via feedback systems.
SENIOR CUSTOMER SERVICE REP
ANZ VIETNAM 2017 - 2019
Handled VIP clients, trained juniors, led high-pressure resolution tasks. Awarded for excellence in service to Japanese clients.
Skills
communication
customer-success
operations
project-manager
quality-assurance
remote
social-media
video-creator
customer-support
english
vietnamese