lightforks
Back End Support Of Tech
Hi there! HIRE ME *wink WHAT YOU WILL SEE in me (that you won't see from others):
💰💻 Cost-effective and Tech-Savvy
🌐🛡️Time-Zone and Data Security
⚡🧰High-Speed Internet & Equipment
I'm Rinnel—your Customer Support aficionado and I love creative positive interactions and bring a blend of psychology and technical skills to elevate customer support. With a proven track record, I'm about making a difference in every customer interaction with display of:
🤝PROBLEM SOLVER: Expertly manage and solve 100+ cases/tickets monthly, ensuring customer needs.🤝EFFECTIVE COMMUNICATOR: Collaborate seamlessly with sales teams and clients, addressing inquiries and negotiating terms.
🤝CLIENT RELATIONSHIP BUILDER: Act as a key client contact, fostering strong relationships with clients, partners, and teammates.
🤝EFFICIENT ORGANIZER: Coordinate end-to-end client needs, ensuring timely delivery and satisfaction.
🤝INSIGHTFUL ANALYST: Meticulously prepare monthly reports, offering critical insights for enhanced performance.
🤝MENTOR AND TRAINER: Guide junior team members, sharing best practices and ensuring adherence to standards.
I have the PERFECT TOOLS you need to boost up your day and team:
✅Detail-oriented: Perform precise data entry and research in various systems.
✅Problem Solver: Assess and resolve a variety of issues/problems efficiently.
✅ Client-focused: Handle a large volume of requests, identifying client concerns and seeking solutions.
Additional skills that I have in Social Media Managing that you might love to engage with me:
📲Engagement Expert: Build online communities, respond to comments and foster interactions.
📲Campaign Planner: Plan and execute social media campaigns to enhance brand visibility.
📲Trend Watcher: Stay updated on social media trends and adapt strategies accordingly.
Testing the waters? Then let's try to Commit something. See if you like the Changes in your business (which I'm sure you will)
Experience: 2 years
Yearly salary: $40,000
Hourly rate: $20
Nationality: 🇵🇭 Philippines
Residency: 🇵🇭 Philippines
Experience:
Period | Title | Company |
---|---|---|
2020 - | Transaction Processing Representative | Accenture Inc |
2023 - | Implementation Assurance Facilitator | Accenture Inc |
Skills: