lisaburaeva

Crypto Card Support Specialist

I was born in Ukraine and earned a Master’s degree in Sociology from Kherson State University. My career began at Inditex Group, where I gained strong expertise in retail operations, customer service, and sales.

After relocating to Turkey, I worked in the tourism sector as a hotel guide, transfer guide, and guest relations specialist. In this role, I developed strong communication skills, problem-solving abilities, and the capacity to adapt while working with international clients.

In 2023, I entered the crypto industry as a Crypto Card Support Specialist, focusing on card security and assisting with the improvement of related services.

Most recently, I have been working as a Project Manager at CryptoNoshi, where I research and analyze crypto cards, monitor industry trends, establish partnerships, and track project performance to ensure successful outcomes.




Experience: 2 years

Yearly salary: $36,000

Hourly rate: $20

Nationality: 🇺🇦 Ukraine

Residency: 🇺🇦 Ukraine


Experience

Project Manager
CryptoNoshi
2024 - 2025
• Research and Review Crypto Cards: Analyze features, fees, and rewards of crypto cards and publish reviews. • Monitor Industry Trends: Keep up with new crypto card releases and market changes. • Cold Outreach: Contact potential partners and clients to promote crypto cards. • Track and Report Performance: Measure the success of reviews and outreach efforts.
Affiliate Manager
CryptoNoshi
2024 - 2024
• Expanded affiliate network through outreach and onboarding of new partners. • Increased campaign performance by analyzing data and implementing improvements. • Supported affiliates with tools, training, and communication.
Crypto Card Support Specialist
CryptoNoshi
2023 - 2024
• Handle customer inquiries regarding crypto cards. • Resolve technical and financial user requests. • Provide support via email, chat, and other communication channels. • Gather and relay customer feedback to the development team. • Create user guides and maintain the knowledge base.
Guest Relations Specialist
Flora Garden Ephesus
2023 - 2023
• Handling guest inquiries, requests, and complaints in a timely and professional manner • Coordinating with various departments (housekeeping, F&B, concierge, etc.) to ensure smooth guest experiences •Assisting with VIP arrivals, special occasions, and customized guest services • Managing guest feedback and implementing service recovery when needed • Supporting the Front Office team during check-ins, check-outs, and busy periods
Virtual Assistant
CreatorBooks
2023 - 2024
Detail-oriented Virtual Assistant with experience in: • Administrative support • Calendar management • Client communication • Online research

Skills

crm
btc
english
russian
turkish
ukrainian