loicmoisan
People & Operations Executive
Seasoned operations leader with 15+ years of experience driving organizational transformation across gaming and web3 industries. Proven track record in start-up (ex-Screenshot Labs), scale-up (ex-Voodoo), and large corporate environments (ex-Riot Games). Successfully led cross-functional teams across international markets (EU, USA), specializing in operational excellence, customer relations, team development, and strategic growth initiatives.
Experience: 11 years
Yearly salary: $90,000
Hourly rate: $90
Nationality: 🇫🇷 France
Residency: 🇫🇷 France
Experience
CHIEF OPERATING OFFICER
Screenshot Labs 2022 - 2025
Responsible for strategic vision and led all operational aspects of the company, while acting as the CEO's right-hand in business development and fundraising efforts.
CUSTOMER SUCCESS & PUBLISHING OPS MANAGER
Voodoo 2019 - 2022
Led the publishing platform's digital transformation, revolutionizing multi-environment games testing processes while establishing and managing the B2B support team for all partner studios.
DEVELOPER RELATIONS MANAGER
Riot Games 2015 - 2019
Created strong synergy between development teams and global customer support operations, establishing new standards for League of Legends player experience.
EUROPEAN PLAYER SUPPORT MANAGER
Riot Games 2012 - 2015
Led management and development of expert support teams while overseeing player support content strategy across European markets.
QUALITY ASSURANCE LOCALIZATION LEAD
Activision Blizzard 2008 - 2012
Directed localization and functional quality assurance for major gaming franchises across multiple languages and gaming platforms.
Skills
content-marketing
hr
legal
social-media
customer-support
english
french