luisfarmer
Technical Support
.
Experience: 2 years
Yearly salary: $70,000
Hourly rate: $0
Nationality: 🇦🇺 Australia
Residency: 🇦🇺 Australia
Experience
Technical Support
DEVOLVE LABS 2021 - 2022
Workingclosely with the founders at DEVOLVELabs(anon-chainNFTstrategygame) to assist in the project's fruition. Technical Support/CommunityManagement Proficient in utilizing a chatbot framework for top-notch customer support in the fast-paced world of cryptocurrency. Capable of managing high volumes of subscribers, overseeing a 7000-memberDiscordcommunitybybuildingandmaintainingthe back-end, sharing updates, organizing events, and providing dedicated support through aticket system. Promptly resolving crypto-related technical issues, including but notlimited to account, wallet, and web 3.0 queries. Skilled in using social media platforms like Instagram, Twitter, and TikTok to share content, pitch projects, build partnerships, and create engaging collaborations. Demonstrates composure and resilience, consistently exceeding customer expectations even in high-pressure scenarios.
Skills
community-manager
customer-support
english