luka3
Content Strategist, Blockchain Support Specialist & Sales Representative
I am a dynamic professional with expertise in content creation, customer support, and education. Holding a degree in English Language and Literature and with over a decade of teaching experience, I bring a unique perspective to my work, blending problem-solving abilities with a commitment to excellence. I thrive in fast-paced environments, leveraging adaptability and strong communication skills.
Experience: 3 years
Yearly salary: $60,000
Hourly rate: $45
Nationality: 🇬🇧 United Kingdom
Residency: 🇪🇸 Spain
Experience
Community Moderator
AmaZix 2022 - 2023
Coordinated public communication and customer service for blockchain-based companies, focusing on community engagement and responsiveness. Promoted projects and engaged with the community through social media channels such as Reddit, Facebook, and Twitter. Acquired knowledge of emerging crypto sub-industries, strategies to enhance community relations.
Community Support Engineer
Exodus Movement Inc. 2021 - 2022
Supported the functionality of the Exodus wallet, including exchange and staking services. Studied the nuanced differences between various blockchains. Communicated effectively and troubleshot issues within company Slack channels. Assisted users with queries and issues related to the Exodus wallet and its diverse range of supported assets and chains.
Skills
content-writer
customer-support
sales
english