lusousa

Customer Support And Customer Success

As a Social Communication student and a certified Product Designer with 3 years of experience in Digital Marketing, I have held roles as a Community Manager, Customer Support, Customer Success, and, most recently, as a Marketing Coordinator at a Metaverse startup. This journey introduced me to the world of the Metaverse and Web3, prompting me to initiate the 'Delas Perifa' project, a startup aimed at empowering and integrating Black women into the Web3 space.

While 'Delas Perifa' takes shape, I am actively seeking opportunities to contribute to other Web3 projects and dreams. My skill set encompasses project management, team leadership, client relations, community engagement, brainstorming, content creation, and activities that enhance overall operational efficiency. I am proficient in various tools such as ActiveCampaign, ChatGPT, Canva, Capcut, Discord, Figma, Miro, Mlabs, Slack, Spatial, Trello, Notion, WordPress, and I possess the agility to quickly acquire new skills. I am a proactive individual, open to both learning and teaching.


Experience: 2 years

Yearly salary: $70,000

Hourly rate: $10

Nationality: 🇧🇷 Brazil

Residency: 🇧🇷 Brazil


Experience

Founder & CEO
Delas Perifa
2023 - 2023
Marketing Coordinator
Metakosmos
2022 - 2023
Community Manager / Customer Success
Life Style
2021 - 2022
customer support and content creation
Life Style
2020 - 2021

Skills

blockchain
community-manager
freelance
intern
marketing-communication
metaverse
operations
remote
virtual assistant
customer-support
english
portuguese