LuSousa

Customer Support And Customer Success

As a Social Communication student and a certified Product Designer with 3 years of experience in Digital Marketing, I have held roles as a Community Manager, Customer Support, Customer Success, and, most recently, as a Marketing Coordinator at a Metaverse startup. This journey introduced me to the world of the Metaverse and Web3, prompting me to initiate the 'Delas Perifa' project, a startup aimed at empowering and integrating Black women into the Web3 space.

While 'Delas Perifa' takes shape, I am actively seeking opportunities to contribute to other Web3 projects and dreams. My skill set encompasses project management, team leadership, client relations, community engagement, brainstorming, content creation, and activities that enhance overall operational efficiency. I am proficient in various tools such as ActiveCampaign, ChatGPT, Canva, Capcut, Discord, Figma, Miro, Mlabs, Slack, Spatial, Trello, Notion, WordPress, and I possess the agility to quickly acquire new skills. I am a proactive individual, open to both learning and teaching.


Experience: 2 years

Yearly salary: $70,000

Hourly rate: $10

Nationality: 🇧🇷 Brazil

Residency: 🇧🇷 Brazil

Experience:

Period Title Company
2020 - 2021 customer support and content creation Life Style
2021 - 2022 Community Manager / Customer Success Life Style
2022 - 2023 Marketing Coordinator Metakosmos
2023 - 2023 Founder & CEO Delas Perifa

Skills:

blockchain
community-manager
freelance
intern
marketing-communication
metaverse
operations
remote
virtual assistant
customer-support
english
portuguese