macgeeus

Experienced Technical Support Advisor with 7 years of experience in providing technical assistance to customers and resolving complex technical issues. Skilled in troubleshooting, problem-solving, and customer service. Strong understanding of a wide range of technologies including hardware, software, and networking.

Bachelor's degree in Computer Science, University Of Washington SEATTLE,WA (2016)

SKILLS

Strong troubleshooting and problem-solving skills

Excellent customer service and communication skills

Proficient in Windows, Mac OS, and Linux operating systems

Knowledge of various hardware and software platforms

Familiarity with networking protocols and technologies 

CompTIA A+/ CompTIA Network+

Microsoft Certified: Azure Administrator Associate