madressler

Gtm Growth Lead

Applicable Experience and Achievements

As the GTM Growth Lead, I spearheaded the development of internal processes and onboarding procedures, including:

  • SFDC pipeline optimization
  • Centralized documentation for account tracking, external communications, and marketing transitions
  • Design of scalable playbooks/frameworks that accelerated knowledge growth and external user interactions
  • Managing BoB of 250+ protocols/dapps across 25 blockchains
  • Top performing IC for 12 consecutive quarters, exceeding metrics by 120-250%.

Facilitation

I conducted the following: 

  • Weekly syncs for the global growth and acquisitions team, including new hires
  • Integration onboarding processes, 
  • Use case identification + upsell/cross-sell workflows
  • Product-qualified lead funnels

Collaboration across teams (sales ops, marketing, acquisition, tokenized assets, product, and solutions architects). Projects included:

  • Blockchain expansions/shutdowns
  • New product outreach + market penetration
  • Competitive scoping and strategic outreach for market dominance

My initiatives drove operational efficiency, increased closed-won opportunities, and resulted in significant improvements in lead generation, stakeholder engagement, and user communication strategies.

Lastly, I founded, DCA Strategies LLC, which is a Web3/Blockchain advisory service that helps early-stage start-ups and established projects with VC Networking and fundraising for Seed/ Series A. 

  • Attend in-person conferences/events to pitch on behalf of projects
  • Develop streamlined scripts and optimize pitch decks
  • Facilitate introductions to VCs and schedule/align calls

Experience: 7 years

Yearly salary: $0

Hourly rate: $0

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Experience

Senior Customer Success Manager
Chainlink Labs
2022 - 2023
Manage Blue Chip / Top 100 DeFi, NFT, Gaming, and CeFi Projects focusing on integration/education of secure data.
Customer Success Manager
Chainlink Labs
2021 - 2022
Partnered directly with Head of Success to build out internal/external processes for post-sale pipeline.
Lead Enterprise Customer Success Manager
Demandforce / Henry Schein One
2018 - 2021
Managed +3 Sr. CSMs in multiple verticals and personally managed International Lifestyle Enterprise clients with ARR of $5M.
Senior Customer Success Manager
Demandforce / Henry Schein One
2018 - 2018
Top Performer of 40 CSMs in Q2/Q4 ’18 with highest metrics in all areas.
Customer Success Manager
Demandforce / Henry Schein One
2017 - 2018
Successfully completed 90-day training period in 35 days, resulting in the acquisition of Two Awards.

Skills

account-manager
business-development
customer-success
head-of-sales
partnership
project-manager
english