mannie

Engineered Discord onboarding pipelines and custom community architecture, scaling a seed community from 100 to 1,500+ active members while maintaining zero spam degradation. Headed customer support infrastructure via tiered ticket systems; optimized response times and resolved high-stakes community conflicts during volatile market cycles and active mints. Managed and moderated an active gaming and NFT community. Organized AMAs, events, and community campaigns. Contributed to ecosystem growth and NFT onboarding initiatives across multiple collections. Supported community scaling and engagement across collaborative NFT campaigns.

Led daily moderation and community support operations. Managed tickets, conflicting resolution, and community engagement systems. Enforced moderation structure including spam control and community safety measures. Supported NFT collection launches and community sell-out campaigns. Assisted in ecosystem expansion and user engagement strategies. Contributed to community growth and moderation operations as the community expanded to over 8,000+ members.

Moderated structured educational Web3 communities focused on DeFi and NFTs. Supported onboarding and learning environments for community members. Worked with core team members to maintain community engagement and stability.