Manurivera

Customer Success Manager

With over 15 years of leadership in the luxury travel sector, I specialize in driving operational excellence and pioneering training initiatives in world-class hospitality arenas. Fluent in English and Spanish, I bridge communication gaps across roles and people, seamlessly catering to both ground staff and high-profile guests.


Experience: 5 years

Yearly salary: $60,000

Hourly rate: $35

Nationality: 🇲🇽 Mexico

Residency: 🇲🇽 Mexico

Experience:

Period Title Company
2023 - Founder, Hospitality Training and Service Excellence Consulting
2022 - 2023 Manager on Duty Pueblo Bonito Sunset Beach
2019 - Founder & CEO Elite Travel MX
2018 - 2020 Personal Concierge Be Tulum Hotel
2014 - 2018 Guest Service Manager Pueblo Bonito Sunset Beach

Skills:

customer-success
customer-support
marketing
english