marabellah

Customer Support Specialist | Executive Virtual Assistant

Hey you, yes, you are! Are you looking for a customer service specialist that will take care of your clients and will treat your business as her own as well?

Great! Cause you've just landed on the right profile and person that would do the job for you.

Let me share my background; I have work experience for half a decade, specifically customer service mixed with some technical support, Admin, and VA tasks. I got promoted to a Subject Matter Expert (SME) with the mortgage company I worked with and handled my own team. 

Customer resolution and happiness are my top priority cause I believe that happy customers are the best form of advertisement, which will help the business thrive.




Experience: 7 years

Yearly salary: $30,000

Hourly rate: $15

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines

Experience:

Period Title Company
2020 - 2024 Senior Customer Specialist/EA Aparlay, LTD
2019 - 2020 Customer Support Representative iQor Philippines
2016 - 2018 Customer Support Representative Genpact
2018 - 2019 Customer Support Representative/Subject Matter Expert First Source LTD
2017 - 2018 Customer Support Representative Convergys/Concentrix

Skills:

customer-success
customer-support
freelance
moderator
quality-assurance
remote
virtual assistant
work-from-home
english
tagalog