marcopiermatei
Kyc & Compliance Analyst | Aml · Cdd · Document Verification | React Developer
Compliance-focused professional with hands-on KYC and document verification experience at Cooltra (Barcelona). Conducted identity checks, managed CRM documentation via Zendesk and Salesforce, and ensured regulatory adherence across high-volume operations. Independently built an AML/KYC study platform (React + Firebase + Gemini AI) covering AML, KYT, Travel Rule and VASP frameworks. Multilingual (ES/EN/IT) with international experience across 5 countries.
Experience: 3 years
Yearly salary: $28,000
Hourly rate: $20
Nationality: 🇮🇹 Italy
Residency: 🇸🇪 Sweden
Experience
Cellar Hand — Winery Operations
Treasury Wine Estates (Matua) 2026 - 2026
Managed inbound truck documentation and production logs; chain-of-custody traceability and SOP compliance.
Cellar Hand / RDV Operator
Dee Vine Estate 2024 - 2025
Export documentation, wine transfers and quality records in compliance with food safety standards.
Grain Hand Level 1 — Tripper Operator
Viterra Australia 2023 - 2025
Grain distribution records and operational logs; workflows aligned with safety and compliance procedures.
Customer Service & KYC Operations
Cooltra 2022 - 2023
Conducted identity document verification (driver's licences, national IDs) as part of KYC process prior to account activation. Managed case documentation via Zendesk, Salesforce & Zeus CRM, maintaining auditable records aligned with GDPR. Identified and escalated account inconsistencies and suspicious activity per compliance protocols. Handled 100+ daily interactions across chat and email; ensured process adherence and data accuracy in a regulated environment.
Room & Bar Waiter · Night Porter
Hotel Villa Itala*** 2022 - 2022
Cash register reconciliation; identity verification and access control enforcement as Night Porter.
Skills
compliance
crypto
customer-service
customer-support
entry-level
firebase
front-end
javascript
kyc
react
sanctions
web3
english
italian
spanish