marivad

Project Manager (Ai)

I’m a Project Manager with 5+ years of experience leading cross-functional programs, improving operational workflows, and delivering high-impact projects across global teams. I’m passionate about using AI and automation to streamline processes, accelerate delivery, and build scalable systems that support both customers and technical teams.

I combine strong technical understanding with structured project leadership, supported by certifications in Scrum Master®, Project Management, Six Sigma White Belt, and ITIL fundamentals. I use these frameworks to simplify complexity, reduce delivery friction, and drive predictable, high-quality outcomes in fast-paced environments.

Recently, I led an AI workflow pilot for an enterprise client, testing LLM-driven outputs, designing prompts, identifying automation opportunities, and presenting performance insights to stakeholders. I love turning ambiguous or inefficient workflows into clear, repeatable processes that engineering, operations, and customer-facing teams can execute confidently.


Experience: 5 years

Yearly salary: $98,000

Hourly rate: $110

Nationality: 🇺🇦 Ukraine

Residency: 🇨🇦 Canada


Experience

Technical Customer Success Specialist
Binance
2021 - 2022
Coordinated cross-regional product delivery across APAC and EMEA, ensuring compliance with KYC and blockchain standards. Partnered with Engineering and Security teams to automate manual review processes, improving efficiency and accuracy. Created onboarding materials and workshops to improve adoption and minimize implementation friction. Supported compliance and InfoSec teams in integrating automated reporting tools for data-driven performance tracking.
Project Manager Officer
Luxoft x DXC Technology
2020 - 2021
Collaborated with engineering and operations on sales enablement initiatives and internal control documentation. Designed standardized project templates and playbooks, improving delivery consistency and reducing errors. Supported financial analysis, forecasting, and reporting for cross-regional delivery operations. Maintained CRM data to support pipeline accuracy and revenue projections.
Customer Success & Onboarding (Early Career)
W Hotels | Marriott Group
2017 - 2020
Managed customer onboarding and engagement for high-value clientele, achieving excellent retention outcomes. Coordinated vendor and internal teams for smooth onboarding and service delivery. Created client training guides and optimized onboarding workflows for greater efficiency.

Skills

account-manager
agile
ai
analyst
community-manager
crypto
customer-success
ethereum
project-manager
prompt
scrum
web3
english