markgn03
Junior It Specialist | Helpdesk
Result-oriented Junior IT specialist with a background in Information Security, focusing on building resilient and efficient infrastructure. I specialize in bridging the gap between technical system administration and proactive security, with hands-on experience in complex network virtualization and environment hardening. My goal is to streamline technical support operations while maintaining high standards of data integrity and system connectivity. I am a fast-adaptive learner dedicated to troubleshooting complex issues and enhancing user experience through technical excellence.
Experience: 3 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🌏 Remote
Residency: 🇦🇲 Armenia
Experience
Logistics Coordinator & Data Dispatcher Berth Operations
KarelKamen 2025 - 2025
Maritime Logistics | [Month, Year] – [Month, Year] * Operational Data Analysis: Independently analyzed daily vessel arrival logs, cargo loading times, and berth occupancy datasets to identify structural bottlenecks and cut down on systemic operational delays. Process Optimization: Discovered key trends where minor morning scheduling gaps cascaded into multi-hour backlogs by evening; successfully tweaked scheduling windows to maximize throughput and minimize port downtime. Cross-Functional Communication: Translated complex dispatch data and tracking timelines into clear, actionable insights for ship captains, clients, and non-technical stakeholders to ensure smooth schedule adoption. Problem Solving: Handled highly volatile, real-world logistical data under shifting conditions, breaking down messy operational challenges into clear, logical execution steps.
Skills
sql
data-science
english
russian