martivm
Intern For Java Script
Most of my experience is in customer service for technical support. Since the beggining of 2024 I started to learn on my own the basics of HTML. I've continued into more infomration and now I'm on multiple courses in order to lear more lenguages for programming.
I'm a very enthusiastic and self acomplished women. I love to have new challenges, I'm practical and a fast desition maker.
Experiece: 6 months
Yearly salary: $60,000
Hourly rate: $100
Nationality: 🇦🇷 Argentina
Residency: 🇲🇽 Mexico
Experience
Senior Advanced Technical Support
AT&T 2022 - 2023
Worked as a bilingual agent on Technical Support for clients, I would help them with the cellphone service and make sure it would be fixed. I also took care of any other inconvenient with the account, the cellphone service plan, or any other demand or doubt the customer would have.
Bilingual phone agent
Empereon Constar 2021 - 2022
Worked as a bilingual agent on Technical Support for clients, and guide them remotely via phone calls to recover the internet service. After promotion I was in charge of a group of new employees helping them and giving assistance within less than two minutes. The groups changed every two weeks and depending the wave it was about 5 up to 10 newcomers under my care.
Personal Web page designer
Franklin & Asociados 2015 - 2016
Complete creation of a personalized web page to a client whose work is acting. Supervision and principal designer. Took care of the follow up for any update on the clients work including the translation of the web page to be fully understandable on Spanish and English.
Administrative Assistant
Franklin & Asociados 2014 - 2015
In charge of taking phone calls from the clients and inform about the changes on the project, delivery dates and/or immediate modifications. Petition of material needed, assembly of the physical prototype, redesign of the projects and market study.
Skills
graphic-designer
non-tech
solidity
web-designer
front-end
english
spanish