maskurniawan09

Customer Support Specialist

PROFESSIONAL SUMMARY

Digital Marketer and Virtual Assistant with 4+ years of experience in paid advertising and SEO, and over 7 years in video editing.

Proven ability to support global teams by improving workflows, managing digital operations, and delivering data-driven marketing strategies. Skilled in using AI tools to increase efficiency, automate tasks, and optimize performance.

Reliable remote worker with experience in asynchronous collaboration across time zones, focused on delivering consistent and measurable results.

KEY COMPETENCIES

  •  Paid Advertising & SEO Optimization 
  •  Virtual Assistant & Administrative Support 
  •  Lead Generation & Market Research 
  •  Video Editing & Content Creation 
  •  AI Tools & Workflow Automation 
  •  Customer Support & CRM Systems 
  •  Data Analysis & Performance Tracking



Experience: 2 years

Yearly salary: $10,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Community Admin
Local Crypto Community
2021 - 2022
Managed conversations to maintain a positive community. Created announcements and FAQ guides. Acted as a bridge between users and the dev team.

Skills

data-entry
entry level
illustrator
marketing-analyst
social-media
customer-support
english
indonesian