mediade

Initiated and effectively managed multiple business-critical projects, including business development and operations, project management, growth and strategy, digital content creation, and client relations research (UK, EU & SEA). Managed a team of 3 employees, delivering the above projects on time and within scope. Led the successful rollout of a new onboarding system for beta release with more than 50% user adoption increase & evident efficiency improvement. Expanded market reach by over 30% via development & maintenance of key partnerships. Created, edited and proofread all content/company documents, ensuring high levels of accuracy.

Programme management responsibility and project managing numerous content/information tasks, including editorial, technical writing, user experience & microcopy writing, communications, user research, and project management (Malaysia & Indonesia, Southeast Asia). Expertly delivered multiple projects (new and interlinking) from conception to completion, within crucial technology, business change, and implementation initiatives. Developed and started 2 projects and 3 partnerships for its browser app and online magazine. Grew social media following by 50% via creation and execution of Facebook, Instagram campaigns. Managed international teams from Malaysia & Indonesia (20 FT&PT writers, 100-150 monthly articles per language).

Quality management of Pirbright’s virus database, ensuring integrity and efficient access mechanism. Audit the process and quality procedures based on the Quality Management System requirements. Monitor quality issues, update, and maintain the administration of the risk assessment database.

Led & managed projects within Information Technology, International Business Development, Operations, Finance, Human Resources, and Marketing. Department programme management responsibility - business process, standards and quality improvements, documentation, audit and action plan delivery (pre/post-GUS). Management of a small team, and 3-5 main projects, eg.: IBD Operations – initiation to implementation; Research and proposal writing for the University of Law; GDPR/IT - worked with CIO/IT on data governance; Marketing operational framework.

Technical writing & document control, process management & auditing, knowledge management. Integration team: LSBF Singapore, London College of Contemporary Arts, St. Patrick's College.

2 projects: Qatar Pearl GTL & Nigeria LNG. Provided advice on data quality and control, and document management procedures to engineers, vendors and suppliers. Delivered process improvement/archiving via Documentum. Lead DC for on-site document control and database systems administration (short-term contract). Ensured efficient documentation flow to the project group via utilisation of a web-based design document management system.