meenie9

Enriched API documentation in the source code by incorporating Swagger annotations. Curated products and API catalogues in the API playground. Improved the structure and content of integration guides for better comprehension. Crafted clear and concise product-related concepts. Created developer guides for API integration and event subscription. Constructed troubleshooting guides for API HTTP response errors and internal business errors. Developed comprehensive user guides for back-office applications. Created well-structured and engaging video scripts for payment flows. Created and published glossary terms. Incorporated infographics into doc pages. Authored detailed API and event reference documentation. Maintained Bitbucket repositories for various documentation sites. Created and managed Hugo doc microsites. Used Git commands to efficiently manage remote content. Leveraged JIRA to track and prioritize tasks effectively. Updated release notes for new features. Collaborated within both the Information Development and Customer Success teams.

Developed help guides on Freshdesk. Authored informative blog posts for website. Created e-books as part of lead generation initiatives. Collaborated with the marketing team to provide content for newsletters, business presentations, website’s product pages, and product videos. Implemented SEO strategies to optimize website content for improved search engine rankings.