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Maintained multiple customer service chatbots for enterprise clients including KFC, Midtrans, and Frisian Flag. Developed and deployed backend APIs to process conversational data efficiently. Authored comprehensive technical documentation for handoff and future development. Bots handled 20-50+ daily users across clients (KFC, Midtrans, Frisian Flag). Ensured smooth team collaboration and knowledge transfer through clear documentation.

Developed front-end components for internal tools based on product specifications. Designed and implemented backend APIs for internal operations.

Contributed as a fullstack software engineer on internal tools used by operational and financial teams. Developed both frontend UI and backend logic from scratch. Created Immobi Tracker, tracking 10+ employee task tickets weekly. Built Muslim Pocket Reconciliation, handling 50+ daily financial transactions automatically.