micheldk

As co-founder and COO, I played a central role in scaling TCHEKER from a local startup to a national leader in claims inspection and insurance services. I built and managed the company’s operational backbone, key partnerships, and financial strategy. Led a team of 20 in-house employees and managed a nationwide network of over 500 independent field inspectors, ensuring service delivery and inspection accuracy across France. Supervised weekly activity through structured KPIs and internal reporting dashboards, optimizing field efficiency, resource allocation, and partner satisfaction. Built a performance-driven culture focused on service excellence, collaboration, and continuous improvement. Acted as the preferred contact for Executive Committees (EXCOM) of major partners, ensuring strategic alignment, service satisfaction, and proactive communication at the highest levels. Personally managed high-value insurance accounts and maintained close relationships with stakeholders across multiple functions — underwriting, claims, IT, and legal. Coordinated internal teams (tech, ops, legal) to deliver customized solutions for large partners. Co-led overall company growth strategy, developing commercial roadmaps and scaling up operations in new regions and verticals. Designed and launched innovative offers and B2B applications for insurance carriers, building managers, and brokers — allowing us to differentiate in a competitive market. Negotiated long-term contracts, including flat-rate pricing models and per-user pricing tiers, increasing deal flexibility and customer retention. Secured strategic partnerships with top-tier insurers and brokers including AXA, Matmut, DEVK, positioning Tcheker as a trusted partner in the industry. Achieved +150% YoY revenue growth in 2023, largely driven by new enterprise clients and product innovation.

Managed a portfolio of over 150 corporate clients, including mid-sized businesses and large enterprises, delivering customized banking, investment, and financing solutions. Built strong relationships with C-level executives and advised on strategic financial planning, risk management, and asset diversification. Built and maintained long-term relationships with business owners and financial executives, becoming a trusted advisor on strategic financial matters. Commercialized a wide range of financial products tailored to client needs, including life insurance, real estate investments, stocks, bonds, ETFs, and structured products. Conducted regular portfolio reviews and proposed diversification strategies to enhance client return and retention. Assisted in structuring and negotiating complex financing agreements while ensuring risk mitigation and regulatory compliance. Ensured all client operations were fully compliant with banking regulations, anti-money laundering (AML) laws, and evolving legal frameworks. Delivered transparent advice on how regulatory changes might impact financing options, investment limits, and capital structure.