mike10x

Leading project implementation from technical design to unit testing as a Team Lead and Function Owner. Designs, develops, tests, and documents new or modified programs while ensuring compliance with established standards. Provides estimates for proposals, designs solutions within existing architecture, and mentors junior colleagues with technical guidance. Key Achievement: Optimized a customized ABAP program, reducing execution time by 90%, significantly enhancing system performance and efficiency.

● Conducted market and blockchain research to analyze cryptocurrency trends, digital assets, and investment opportunities ● Monitored market movements, tokenomics, and on-chain data to generate reports and investment strategies ● Stayed updated on global crypto regulations, security risks, and emerging blockchain trends to guide decision-making ● Key Achievement: Provided strategic insights that contributed to successful token investments and optimized portfolio allocation

Completed SAP-CRM training in Shanghai, China, enhancing CRM solutions by implementing best practices learned during collaboration with colleagues. Designed ALV Customer Report for Quotation Approval Workflow, and developed mass CRM Activity creation via BOL programming. Built RFC-enabled Function Module for Sales Order Simulation, integrated SAP-CRM with Hybris & EDI, and supported change requests using OpenText Workshop Exstream. Managed incidents, change requests, and business improvements, conducted RCA, trained L1 support, and developed Microsoft Power BI reports for CRM analytics. Key Achievement: Successfully implemented and optimized CRM Quotation Approval Workflow and Sales Order Simulation, enhancing process efficiency across multiple integrated systems.

Acted as the Single Point of Contact for ABAP CRM enhancements and technical objects. Worked closely with Business Analysts and the technical team, providing CRM and Middleware error resolution and implementing OSS notes. Conducted ABAP-CRM and Debugging training for the team and handled ad-hoc data requests. Key Achievement: Enhanced team efficiency by leading ABAP-CRM training and streamlining technical issue resolution in CRM landscapes.

● Managed and trained Financial Insurance Agents (5-10 people) ● Conduct Financial Planning Analysis (F2F or Virtual Meeting) ● Customer Sales and After-Sales/Service ● Key Achievement: Sectorial Achiever - Radiance Quartz Branch

Led RICEFW development including reports, interfaces, forms, enhancements, and UI programming, while also implementing ACE (Access Control Engine) for key CRM object types. Participated in Knowledge Transfer in Hyderabad, India and deployed to Malaysia for IS Retail implementation, and served as Sub-lead for CRM Services Module and Quality Review Team. Designed custom BSP components, Web UI enhancements, SmartForms printing solutions, and provided knowledge sharing on ABAP CRM to the team. Key Achievement: Awarded the 'Tiger Award' for delivering high-quality work with zero to minimal review points, significantly improving project development standards.