misha

Lead Community And Growth Manager

I'm an experienced Web3 Community Manager with over 6 years of working experience in the crypto space, specialising in community growth, growth hacking, customer support, content strategy creation and engagement strategies for blockchain-based platforms and applications.

Demonstrated expertise in managing online communities across Telegram, Discord, and Twitter,Discourse, Reddit, LinkedIn, with a proactive approach to fostering inclusive,user-friendly environments. Known for streamlining user support processes,analysing feedback to drive product improvement, and collaborating closely with cross-functional teams to enhance community satisfaction and engagement.

Experience: 6 years

Yearly salary: $82,000

Hourly rate: $40

Nationality: 🇺🇸 United States

Residency: 🇦🇹 Austria

Experience

Community Manager & Customer Support Specialist

Unhosted Wallet

2022 - 2024

Account Abstraction Wallet with a Marketplace of DeFi Strategies. Developed and executed a pre-launch social media content strategy, growing brand awareness and community anticipation. Built engaged pre-launch community across Telegram, Discord, and Reddit, increasing active member interest by 60%. Established streamlined support processes to handle pre-launch inquiries efficiently. Gathered and synthesized community feedback pre-launch, shaping key product features based on user needs.

Skills

ads

communications

community-manager

content-marketing

customer-success

customer-support

digital-marketing

email-marketing

growth

growth-hacker

growth-marketing

influencer-marketing

marketing-communication

marketing-strategist

product-marketing

retention-marketing

marketing

english

german

russian

spanish

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