mjunaidiqbaljd

Customer Support Representative

https://www.linkedin.com/in/ijunaid

Hello.

This is Muhammad Junaid Iqbal from Pakistan. I am 28 years old and I have been working in telesales and customer support for more than 3 years. My proficiencies are 
- customer service & retention.
- Meeting my sales targets.
- Active Listening.
- Decision making.
- Soft skills.

English is not my first language But I am proficient. I passed my degree of M.Sc in tourism and hospitality Management which is equivalent to U.S Hons, degree. And the same year I did passes my IELTS academic certification with 7.0 bands over all.

But my work experience has majorly been related to BPO/Customer support related because this is what I enjoy doing and ability to work remotely and login to my shift from anywhere I can was also the reason I decided to stay in the support related work.

I have attached the link to my Linked In account above. Currently I am enrolled in Blockchain Development and Web3 & Metaverse Development and I am willing to pursue a crypto career.

If you like my profile just hit me up through any of my socials. You will find me truly an asset to your team and project.

Thank you in advance. 

Experience: 3 years

Yearly salary: $15,000

Hourly rate: $10

Nationality: 🇵🇰 Pakistan

Residency: 🇵🇰 Pakistan


Experience

Saleschat Support Executive
Saleschat
2020 - 2022
Food and Beverage Intern
Hospitality Inn, Lahore
2019 - 2019
Telesales Representative
Salcon Tech.
2015 - 2016

Skills

copywriting
kyc
sales
social-media
customer-support
english
hindi
urdu