mm123

Customer Support Manager

https://bcx.ba/As a Customer Relationship Manager I work since September 2020. Main product of our company is online platform called Balkan Crypto Exchange (bcx.ba). On this way I was working for first and only crypto exchange and crypto stock exchange in Bosnia and Herzegovina.
It is very important to mention that during this period number of users increased from 1650 to 15 000.
My primary job was user education and advising, managing the team (5 members), participation in different kind of courses and conferences in the area of blockchain, metaverse and crypto.
My Bachelor degree is in the area of business economics (Management and Entrepreneurship) and as a student I got opportunity to be an intern in HR Department of Montgomery County (Ohio,USA) and in Marketing and Sales Department in Compresores Josval (Zaragoza,Spain). Also, two times I participated in 3 months long work and travel programme in Germany (Hamburg and Mannheim) .My mother languages are Serbian and Croatian and beside from that I speak English, German and Spanish.
More about my work experience and educational background you can see on my Linkedin profile (https://www.linkedin.com/in/mirjana-mamic-302724198).

Experience: 2 years

Yearly salary: $40,000

Hourly rate: $15

Nationality: 🇷🇸 Serbia

Residency: 🇷🇸 Serbia


Experience

Intern in HR Department
Montgomery County Ohio
2019 - 2019
Intern in Marketing and Sales Department
Compresores Josval SL
2019 - 2019
Assistant of Operation Manager
Addiko Bank
2018 - 2019
Receptionist
A&O Hostels and Hotels Hamburg
2017 - 2018

Skills

project-manager
customer-support
english
german
spanish