moh80s
Operations & Executive Assistant
Tech-savvy, solutions-oriented professional with a strong background in computer engineering and operational support. Highly skilled in no-code automation, data analysis, and process optimization, with a proven track record of freeing up leadership bandwidth by streamlining workflows. Adept at tackling complex challenges in fast-paced, evolving environments while contributing to multiple projects concurrently. Aspiring individual who thrives on learning new skills from scratch and building systems that enable teams to scale quickly and efficiently.
Experience: 4 years
Yearly salary: $60,000
Hourly rate: $35
Nationality: 🇬🇪 Georgia
Residency: 🇬🇪 Georgia
Experience
Senior Executive Assistant & Technical Coordinator
Usee Tattoo 2024 - 2025
Served as strategic right-hand to executive leadership, independently managing day-to-day digital operations, customer engagement channels, and technical infrastructure while proactively developing AI automation solutions to increase operational efficiency and reduce manual workload.
Executive Assistant
Freshly 2022 - 2024
Streamlined administrative and operational tasks to support C-level leadership. Developed basic automations (e.g., email filters, scheduling scripts) to reduce manual work, improving productivity across the executive office by 15%. Designed presentations and reports, ensuring clarity, accuracy, and on-time delivery.
Customer Support
Snapp 2020 - 2022
Provided end-to-end customer support, resolving issues in record time and channeling feedback into product improvements. Implemented an internal ticketing process that reduced response times by leveraging no-code tools and simple scripts. Analyzed customer support metrics weekly (CSAT, response times, frequency of issues) and created data-driven action items for management.
Skills
crypto
executive
operations
virtual-assistant
english
turkish