moladipo
Project Manager
I am a Results-driven Project Manager with over 2 years of experience in IT, Software Development, and Brand Development projects. Spearheading cross-functional teams and orchestrating projects from inception to successful completion. Over the years I have demonstrated ability to enhance operational efficiency, elevate client satisfaction, and consistently meet project milestones within prescribed timelines and budgets. You can always trust me with the perfect execution of your projects.
Experience: 2 years
Yearly salary: $50,000
Hourly rate: $20
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Success Associate (NYSC)
Birdview Travels and Tours 2022 - 2023
Fostered a positive, empathetic, and professional attitude towards clients, embracing Agile values of collaboration and customer-centricity. Responded promptly to client inquiries and resolved complaints efficiently, using Agile feedback loops to continuously improve service quality. Conducted regular check-ins with customers to gather feedback, using Agile retrospectives to identify areas for improvement and implement changes. Created and maintained a customer feedback loop, ensuring continuous improvement and alignment with customer expectations.
Business Development Associate (NYSC)
Birdview Travels and Tours 2022 - 2022
Generated leads and managed the delivery of company products and services, utilizing CRM tools to track lead progress and conversions. Collated and maintained lead information in the CRM database, ensuring data accuracy and completeness for effective lead management. Provided in-depth knowledge of the various services the company provides, using CRM data to tailor messaging and offerings to meet customer needs. Collaborated with IT teams to customize CRM functionality and integrations, enhancing lead generation capabilities and improving user experience.
Skills
agile
project-manager
english