mollymcdowell
Operations Support Manager
Results-driven Customer Success and Operations Manager with a proven track record of cultivating strong client relationships and driving optimal customer satisfaction. Adept at understanding client needs, tailoring solutions, and implementing strategies that enhance product adoption and value realization. Proficient in analyzing data to track key performance indicators, identify growth opportunities, and implement proactive strategies for customer retention and expansion.
Experience: 11 years
Yearly salary: $90,000
Hourly rate: $45
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience:
| Period | Title | Company |
|---|---|---|
| 2017 - 2017 | ||
| 2024 - | Operations Support Manager | Order.co |
| 2022 - 2024 | Operations Manager | PPK Investments |
| 2021 - 2022 | Logistics & Inventory Manager | PPK Investments |
| 2021 - 2022 | Accounts Receivable Manager | Montgomery’s Furniture |
| 2020 - 2021 | Customer Experience Manager | Combined Pool and Spa |
| 2017 - 2020 | Property Manager | Billion Automotive |
| 2017 - 2020 | Human Resources Manager | Billion Automotive |
| 2013 - 2016 | Wilderness Therapy Group Leader | Discovery School of Virginia |
| 2012 - 2013 | Corps Member/Literacy Coordinator | AmeriCorps City Year Greater Philadelphia |
Skills:
account-manager
accounting
business-development
communication
content-writer
crm
customer-success
customer-support
data-entry
education
events-manager
fintech
founding-member
freelance
gambling
gaming
jira
metaverse
non-tech
office manager
operations
project-manager
quality-assurance
saas
sales
salesforce
social-media
teaching
ycombinator
english