moonnium

It Support Consultant

As an IT Support Consultant with over a year of full-time experience, I bring passion and expertise to the world of IT support. My conscientious approach ensures prompt and effective solutions that keep IT systems running smoothly. I am dedicated to continuous learning to meet the evolving demands of technology, striving always to deliver the best possible service.

In my current role, I excel in coordination, teamwork, customer focus, and independent work, enabling me to understand customer needs and provide tailored solutions. I am now looking to leverage my strengths in a web3 environment, where I can contribute to innovative projects and further hone my skills in this exciting field.


Experience: 9 years

Yearly salary: $140,000

Hourly rate: $75

Nationality: 🇩🇪 Germany

Residency: 🇩🇪 Germany


Experience

Working Student E-Mail Marketing
ALWA Marketing
2023 - 2023
- Business Development - E-Mail Marketing (Shopify, Hubspot, Active campaign) - Management of customer accounts - Planning and implementation of marketing measures
Implementation of promotional campaigns
Self employed
2017 - 2022
- Conduct targeted outreach and engagement of potential customers to generate leads and increase sales. - Organization and implementation of targeted sampling campaigns for direct customer contact and sales promotion.
Managerial Assistant
MLP
2016 - 2018
- Processing correspondence and maintaining and managing confidential documents and databases. - Maintaining and optimizing internal processes and workflows to ensure smooth and effective collaboration within the company. - Research and data preparation on current market and industry trends to support strategic planning by management. - Support the management in administrative and organizational tasks, including scheduling, communication and preparation of meetings.

Skills

brand-marketing
communication
digital-marketing
education
email-marketing
freelance
non-tech
research
social-media
customer-support
english
german