motachiiixi

Conducted comprehensive research on local and relevant news stories to ensure timely and accurate reporting for targeted audiences. Conducted in-depth reporting and analysis of sporting events, covering key highlights and providing commentary that informed and entertained the audience during broadcast. Write and edit news scripts for live broadcasts, ensuring accuracy, clarity, and adherence to journalistic standards. Collaborated with team members in co-presenting live broadcasts, fostering engaging on-air discussions and interactions with audiences.

Designed and implemented comprehensive communication strategies that effectively promoted the organisation’s mission and initiatives, increasing community engagement and support for our programmes. Led end-to-end planning and execution of 8 annual fundraising campaigns, securing a 24% increase donation from 2021 through targeted donor outreach and partnership development with 12 local businesses. Oversaw the creation of marketing materials, press releases, and social media content that effectively conveyed the organisation’s impact, stories of those we serve, and upcoming opportunities for community involvement. Increased press coverage by 50% by pitching impactful stories to regional media outlets.

Successfully delivered 15+ community outreach projects from initiation to completion, including needs assessment, stakeholder alignment, and post-project evaluation, directly benefiting 2,500+ less-privileged individuals across rural communities. Reduced project budgets by 18% without compromising quality and quantity of relieve packages, by renegotiating vendor contracts and optimising resource allocation, reinvesting savings to expand outreach programmes by 30%. Proactively identified and resolved project risks by implementing a dynamic risk register using Microsoft project tool. Documented mitigation strategies and monitored risk triggers, reducing project delays by 30%.

I led a high-performing editorial team to position 234vibesmedia as the region’s most trusted source for breaking news, through rapid, accurate reporting and SEO-driven content strategies. Directly oversee end-to-end news production, from sourcing breaking stories to publishing within minutes, while ensuring 100% factual integrity and top-tier search visibility. Source 100+ exclusive stories monthly by maintaining direct relationships with local officials, journalists, and community leaders, ensuring 234vibesmedia breaks news before competitors. Grew platform to rank #36 in Nigeria and top 500 globally (Alexa) by prioritising exclusives on high-impact regional events, with 30% of content outperforming competitors on trending topics. Deliver 100% first-page Google rankings for all content through rigorous SEO optimisation, keyword targeting, and real-time content updates, achieving #1 ranking in Nigeria for breaking news coverage, driving a 68% increase in organic traffic within 12 months. Trained and mentored 12 editors to align content with brand ethos, resulting in a 23% improvement in audience engagement.

Listened to customer complaints and inquiries, resolving issues promptly or escalating them to higher service levels when necessary to ensure customer satisfaction. Prioritised urgent and critical tasks for resolution or escalation, ensuring that the most pressing customer issues were addressed swiftly and effectively. Gathered and store customer details and interaction history in contact centre systems, maintaining accurate and accessible records for future reference.

Maintain and organise records (employee rotas, invoices, supply orders, vendor contracts). Respond to customer enquiries via phone, email, or face-to-face (e.g., reservations, complaints, or special dietary requests). Monitor stock levels of office supplies, kitchen equipment, and cleaning materials. Operated POS systems to process transactions accurately, handling cash, credit, and digital payments. Update the eatery’s website or social media pages with new offers or events.