mozzy
Senior Business Systems Analyst @ Shopify | Marketing Technology & Operations | Rpas Certified Drone Pilot, Videographer/ Photographer
Fluent in English and French, 15 years of experience, including 9 as business analyst and 4 as Drone Pilot, Video/Photographer. I create user stories, improve business processes with automation and AI, collaborate with development teams and stakeholders to test and implement solutions. I also use cameras and drones tocreate videos, photos which I also edit based on requirements for real estate, individuals and businesses.
Experience: 11 years
Yearly salary: $134,000
Hourly rate: $65
Nationality: 🇨🇦 Canada
Residency: 🇨🇦 Canada
Experience
Senior Business Analyst | Digital Marketing Technology, Automation & Analytics
Export Development Canada | Exportation et développement Canada - EDC 2019 - 2022
- Led user story requirements, refinements and process documentation to meet business needs. - Shared Digital Marketing Technology metrics/KPIs and action items for continuous improvement. - Supported Product Owner and development team members with planning and story refinements.
Business Analyst | Sales Operations, Customer Analytics & Strategy
Adobe 2015 - 2019
- Documented user stories in JIRA, led testing, agile scrum calls, training and support. - Created SharePoint team sites for data sharing, usage analytics and Salesforce reports. - Built Tableau dashboards and presented actionable insights for management decisions.
Compliance Reporting & Analysis Officer | Electronic Records Management
Canada Post / Postes Canada 2013 - 2015
- Led SharePoint electronic records management (ERM) change project in English and French. - Collaborated with users & managers to negotiate on project plans, timelines & expectations. - Researched, analysed & documented processes to ensure compliance & integrity of controls.
ICT Researcher & Officer | Financial Systems
International Development Research Centre 2010 - 2012
- Documented business process workflows, identified and resolved control risks and issues. - Trained technically and culturally-diverse teams in English and French after process changes. - Planned and delivered research to analyse technology use for small businesses of Mauritius.
Accounting Tutor & Renewable Energy Researcher | Warwick Business School
University of Warwick 2009 - 2009
- Led seminars and lectures for over 300 students, obtaining great feedback on presentation. - Researched & analyzed renewable energy data from 30 countries for knowledge exchange.
Audit Associate | Assurance Services
PwC 2006 - 2007
- Led analytical & audit tests to analyze risks & effectiveness of financial internal control systems. - Planned & delivered projects independently & teams by tight deadlines, with excellent feedback. - Prepared International Financial Reporting Standards (IFRS) compliant audit reports for sign-off.
Skills
accounting
agile
analyst
big-data
crm
data viz
finance
marketing
photoshop
research
scrum
video
english
french