I studied at the University of Economics in Bratislava where I gained theoretical knowledge
of economics, finance, accounting and other subjects related to economics and
management. I worked in an insurance company where I gained experience with building
relationships with existing customers, identifying new opportunities and expansion of my
portfolio of customers, communication with differnt stakeholders, daily follow-up in the CRM
system and many others.I have also worked as CSR in B2B environment where I further
developed my communication skills and computer literacy etc.
In the last couple of years I have had personal experience with the crypto industry as it is my
passion and hobby. I have a general overview of cryptocurrencies, exchanges, market
development etc. and I am growing my knowlage everyday.
I am enthusiastic, I am highly motivated and ready to learn new things , I have passion for
crypto, I am precise and responsible. My mother language is Slovak and Czech, I speak fluent English and I have proficiency in German and Dutch.
Experience: 5 years
Yearly salary: $64,000
Hourly rate: $30
Nationality: 🇮🇱 Israel
Residency: 🇮🇱 Israel
Experience
Customerservice representative
CUMMINS Inc 2019 - 2020
Taking care of the assigned portfolio of customers - B2B, maintaining daily communication with my customers to keep them updated, delivering all information concerning the status of their orders, delivery dates, product availability, handling return requests and back orders, invoicing, reporting, participation in meetings, international calls. Communication with internal and external parties, resolving problems as they occur. Order management – quotes, order entry, adjustments, cancellations.
Insurance advisor
Kooperativa VIG 2015 - 2019
Taking care of the assigned portfolio of customers - responsible for selling life and non-life insurance, saving accounts and investments. Responsible for maintaining and building up my portfolio of customers. Communication with existing clients, follow up leads from CRM system, independent search for new clients. Finding the most suitable product, ensuring clients understand the terms and conditions, give suitable advice to clients and assist with any queries relating to their insurance needs and policy cover, maintaining database of customers in CRM system, administrative tasks such as dealing with paperwork, correspondence, keeping detailed records.
Skills
business-development
communication
crm
crypto
customer-support
sales
english
czech
dutch
german